This California Privacy Policy (this “California Policy”) supplements the Privacy Policy and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopted this California Policy to comply with California privacy laws, including the California Consumer Privacy Act (“CCPA”). Any terms defined in the CCPA and not defined here have the same meaning when used in this California Policy.

 

LAST UPDATED JAN 1, 2024.

 

General

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This CCPA Notice provides further detail regarding (a) how we have processed Consumers’ personal information within the past twelve (12) months and (b) your rights under the CCPA.

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Collection and Use of Personal Information

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We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal information. To the extent this data is stored or associated with personal information, it will be treated as personal information; otherwise, the data is not subject to this policy.

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Use of Personal Information

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We collect and process your personal information for our business purposes, which include the following:

• Provide the services that you have requested, process requests, send service confirmations and provide customer service.

• Contact you about new services, promotions, special offers, and events, customer surveys and new site features.

• Comply with your preferences when you opt not to receive promotional communications.

• Analyze and improve the Web Site and to provide our customers with a fulfilling experience.

• Verify your location and to deliver relevant advertising based on your location (such as to display the location of our nearest service provider to you) and share your location with our service providers as part of our location-based services.

• Identify your preferences and optimize your experience on our Web Site.

• Update and correct the information contained in our database and to provide recommendations and special offers that we think will interest you.

• Detect security incidents, protecting against fraudulent or illegal activity.

• Comply with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.

• As necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.

 

We will not use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your consent.

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Who We Share Your Personal Information With

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We share personal information with the following categories of third parties:

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• Affiliate Partners and Service Providers: We may disclose personal information with our strategic and/or marketing partners and with our service providers. Certain service providers may disclose this personal information to their affiliates and/or service providers whom they engage to perform services related to the Web Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, service customization, order fulfillment and service execution, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing.

• Legal and Compliance: We may disclose personal information if we believe in good faith that: The law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect our rights, property or safety or those of any of our affiliates, service providers, customers or others.

• Sale of Business: We may disclose or transfer your personal information in the event one of our companies is involved in a merger, acquisition, consolidation, sale of our business or substantially all of our assets, or declares bankruptcy.

 

Personal Information We May Collect

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The types of personal information we collect about you depends on your interactions with us and your use of the Web Site. Within the last twelve (12) months, we collect and disclose the following personal information for our business purposes:

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Identifiers: Name, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address
Customer records information: Name, address, telephone number, credit or debit card number
Commercial information: Records of services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies
Internet or other electronic network activity information: Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement
Geolocation data

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Your CCPA Rights

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Access

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You may request that nation disclose certain information regarding our use of your personal information over the past twelve (12) months. You may only make such requests twice per twelve (12) months.

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Upon verifying your request (see below), we will disclose to you:

1. The categories of personal information we collected about you.
2. The categories of sources for the personal information we collected about you.
3. The specific pieces of personal information we collected about you.
4. Our business purpose for collecting that personal information.
5. The categories of third parties with whom we share personal information.

 

Deletion

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You have the right to request that National Kitchen Services LLC delete any of the personal information collected from you and retained by us, subject to certain exceptions. Once your request is verified (see below) and we have determined that we are required to delete that information in accordance with applicable law, we will delete and direct our service providers to delete your personal information from our records. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA. Please note that a record of your deletion request may be kept pursuant to our legal obligations.

 

Exercising Your Rights

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• To exercise any of the rights described above, please submit a request to us by either:

• Submitting the following: CCPA Request Form

• Visiting www.nationalkitchenservices.com/ccpa

• Email us at info@nationalkitchenservices.com

 

Please note that Consumers have a right to not receive discriminatory treatment for the exercise of their rights under the CCPA. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access twice within a 12-month period.

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Your verifiable consumer request must:

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• Provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information, or a person authorized to act on your behalf; and

• Describe your request with sufficient detail to properly understand and respond to it.

 

We will only use the personal information that you have provided in a verifiable consumer request in order to verify your request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.

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Making a verifiable consumer request does not require you to create an account with us. We consider a request made through your password-protected account sufficiently verified when the request relates to personal information associated with that specific account.

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Verifying Your Request

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Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. You may also make a request on behalf of your minor child. In all cases, your request must be verified before we take action (and shall take such action pursuant to the timing permitted under the CCPA).

 

Verifying your request may require you to:

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• Provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information, or a person authorized to act on your behalf; and

• Describe your request with sufficient detail to properly understand and respond to it.

 

We will only use the personal information that you have provided in a verifiable request in order to verify your request. As stated above, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.

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Making a verifiable request does not require you to create an account with us. We consider a request made through your password-protected account sufficiently “verified” when the request relates to personal information associated with that specific account and you have complied with any of our existing authentication practices.

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Response Timing and Format

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We aim to respond to customer requests within forty-five (45) days of receipt. If we are unable to deliver a response to verifiable consumer requests within this timeframe, we will inform you of the reason and estimated extension period in writing. We will deliver a response to your existing account with us, if applicable, or a written response by mail or electronically, at your option.

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Any disclosures will cover only the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. Data portability requests will be issued in a format that is readily useable, we do not charge a fee unless your request is excessive, repetitive, or manifestly unfounded. If the request warrants a reasonable fee, we will tell you why and provide you with a cost estimate before completing your request.

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Fees

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Please note that we may charge a reasonable fee or refuse to act on a request if such request is excessive, repetitive, or manifestly unfounded.

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Changes to this Privacy Policy Statement

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If, in the future, we intend to process your personal information for a purpose other than that which it was collected, we will provide you with information on that purpose and any other relevant information at a reasonable time prior to such processing. After such time, the relevant information relating to such processing activity will be revised or added appropriately (either within this Privacy Policy or elsewhere), and the "Effective Date" at the top of this page will be updated accordingly.

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Further Information

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If you have any queries, questions, concerns or require any further information in relation to the Privacy Statement or you wish to exercise any of your rights, please do not hesitate to contact us at info@nationalkitchenservices.com